Articles on: Webinars

Webinar: Handling Verbatim Comments in Your Employee Survey

Open-ended survey questions offer a unique opportunity for organizations to gain a deeper understanding of their employees' thoughts and opinions. By allowing respondents to provide detailed and unrestricted feedback, organizations can gather rich and valuable insights that may not be captured through closed-ended questions alone. These verbatim comments serve as a goldmine of information, offering unfiltered perspectives and potentially revealing valuable insights for organizational improvement.

However, guaranteeing confidentiality is paramount in this process. Employees must feel assured that their responses will be treated with the utmost privacy and discretion. By implementing measures such as anonymous surveys or secure data handling protocols, organizations can establish an environment of trust that encourages employees to express their honest opinions without fear of repercussions.

This video provides guidance on best practices for managing and maintaining confidentiality while dealing with the verbatim comments obtained from employee surveys.

Updated on: 06/29/2023

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